Privacy Policy | Paws Poo Patrol
Professional pet waste removal services serving the Southside of the Indianapolis, IN area.

Privacy Policy

This Privacy Policy explains how PawsPooPatrol LLC collects, uses, and protects information when you visit our website, contact us, or submit information through our forms, including when you opt in to receive SMS/text messages.

Effective Date

01/26/2026

Age Requirement (18+): Our services and SMS/text messaging program are intended for adults. By submitting your information or opting in to receive SMS/text messages, you confirm that you are at least 18 years old.

PawsPooPatrol LLC (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or submit information through our forms, including when you opt in to receive SMS/text messages.

1. Information We Collect

We may collect the following information when you visit our website or fill out a form:

  • Name
  • Email address
  • Phone number
  • Zip code or general location information
  • Service details and scheduling preferences
  • Any other information you voluntarily provide

2. How We Use Your Information

We use the information you provide to:

  • Respond to inquiries and provide customer support
  • Schedule service visits and send service-related updates
  • Send SMS messages and/or emails related to service, scheduling, billing, and support
  • Improve our services, operations, and website experience

3. SMS/Text Messaging Privacy & Consent

If you provide your phone number and opt in, you may receive SMS/text messages from PawsPooPatrol LLC. Messages may include service reminders, scheduling updates, service notifications (including delays/changes), billing/account notices, customer support responses, and occasional service-related promotions.

  • Message & data rates may apply.
  • Message frequency may vary.
  • You can opt out at any time by replying STOP.
  • For assistance, reply HELP or contact us at 317-759-4500.
  • Your consent to receive SMS messages is not a condition of purchase.

4. Non-Sharing Clause (Mobile Information)

No mobile information will be shared with third parties for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Protection

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. Please do not submit sensitive information through website forms.

6. Service Providers

We may use service providers to support our business operations (for example, customer communications, scheduling, and website analytics). These providers may process information only as needed to perform services for us and are expected to protect the information they handle.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies (such as pixels, tags, and analytics tools) to help our website function properly, understand how visitors use our site, and improve performance and user experience. These technologies may collect information such as your device type, browser type, pages visited, time spent on pages, referring/exit pages, approximate location (such as city/region), and other usage data.

We may use this information to analyze website traffic, troubleshoot issues, measure the effectiveness of marketing campaigns, and improve the content and services we provide. We do not use cookies to collect sensitive personal information like your passwords.

Your Choices

  • Most web browsers allow you to control cookies through their settings (including blocking or deleting cookies). If you disable cookies, some parts of our site may not function as intended.
  • You may be able to opt out of certain analytics or interest-based advertising depending on your device and browser settings.

Third-party service providers (such as website hosting, analytics, or advertising partners) may also place cookies or use similar technologies in order to provide their services. Any third-party processing is subject to their own privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

9. Contact Us

If you have questions about this policy or would like to request access to or deletion of your information, contact us:

PawsPooPatrol LLC
Phone: 317-759-4500
Email: [email protected]
Website: https://pawspoopatrol.com